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FAQ

Your item will enter our patented distribution process immediately upon purchase. We guarantee that all items ship within three (3) business days (Monday - Friday) but you'll find that we often get it out to you much faster than that. 

We offer both FedEx and USPS domestic shipping options, but please be aware that FedEx will not deliver to a PO Box. If you choose FedEx for shipping and you have a PO Box, your order will be canceled. 

We offer hassle-free 30 day returns. If you are unhappy with your purchase, please file a return request and we will provide a prepaid return shipping label. We are not responsible for printing the label, nor mailing the returned item. 

Depending on the nature of the return, we reserve the right to charge return shipping. In instances where it is our fault (received wrong item, received broken item, etc.) return shipping will not be charged. 

Fulfillment of all orders on the platform is subject to availability. We explicitly reserve the right to cancel your order by written notice to you in the following situations, without being liable for any damage or costs other than the refund of any amount received from you in relation to the canceled order.


The product is not available/ in stock

Your billing information is not correct or not verifiable

There was an error in the price displayed on the platform

In the event of misspelling, pricing or other errors or mistakes in the platform information.